Help by Gennie- Enter the recipient’s name exactly as it appears on their door or mailbox.
- Include apartment or unit numbers and any gate or entry notes.
- Use a phone number the carrier can reach.
- Tell the recipient to expect a parcel and to watch for a tracking message.
If the order is a surprise, remember that updates still go to your account, so check tracking yourself.
Still stuck? Call 1-888-884-3909