Help by GennieHelp by Gennie is an online service created to make Temu order problems less stressful. We keep things simple: listen first, explain clearly, and respect your privacy.
What guides us
- Plain words over technical language.
- Honesty about being independent from Temu.
- Care with your information and your security.
Contact
Phone: 1-888-884-3909
Email: support@helpbygennie.online
Support: Support available 24 hours a day, 7 days a week
Location: Online only. We do not have a public office.