{"id":9,"date":"2026-10-23T13:24:47","date_gmt":"2026-10-23T13:24:47","guid":{"rendered":"https:\/\/helpbygennie.online\/?page_id=9"},"modified":"2026-10-23T13:24:47","modified_gmt":"2026-10-23T13:24:47","slug":"get-started","status":"publish","type":"page","link":"https:\/\/helpbygennie.online\/?page_id=9","title":{"rendered":"Get Started"},"content":{"rendered":"<h2>Pick your path<\/h2>\n<p>You can call <a href=\"tel:+18888843909\">1-888-884-3909<\/a> at any hour, or go to the <a href=\"\/contact\/\">contact page<\/a> to choose a topic and ask for a callback.<\/p>\n<h2>Gather a few things<\/h2>\n<p>An order number, the order date, and a sentence about what is wrong. If your problem is about an item, a photo helps. The contact page lists what to have ready for each topic.<\/p>\n<h2>Talk it through<\/h2>\n<p>We ask a few questions, then explain your options from simplest to last resort. If any fee applies, you will hear it before you decide.<\/p>\n<h2>Do it in your own account<\/h2>\n<p>You send the request in the Temu app. If something looks different on your screen, call again and we will adjust.<\/p>\n<h2>Our commitments<\/h2>\n<ul>\n<li>We say plainly that we are independent.<\/li>\n<li>We never ask for passwords or codes.<\/li>\n<li>We tell you when something is beyond what we can do.<\/li>\n<\/ul>\n<a class=\"btn\" href=\"tel:+18888843909\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M6.6 10.8a15 15 0 0 0 6.6 6.6l2.2-2.2a1 1 0 0 1 1-.25 11.4 11.4 0 0 0 3.6.57 1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1c0 1.25.2 2.45.57 3.6a1 1 0 0 1-.25 1z\"\/><\/svg>Call 1-888-884-3909<\/a>\n","protected":false},"excerpt":{"rendered":"<p>Pick your path You can call at any hour, or go to the contact page to choose a topic and ask for a callback. Gather a few things An order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helpbygennie.online\/index.php?rest_route=\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpbygennie.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helpbygennie.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helpbygennie.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpbygennie.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9"}],"version-history":[{"count":0,"href":"https:\/\/helpbygennie.online\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions"}],"wp:attachment":[{"href":"https:\/\/helpbygennie.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}